1. Introduction

Maison Pedigree ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

2. Information We Collect

We collect information you provide directly to us, including:

Name and contact information (email address)
Account credentials (email and password)
Photographs of your vehicle for artwork creation
Payment information (processed securely by Stripe)
Shipping address for delivery
Communication preferences

We also automatically collect certain information when you visit our website, including IP address, browser type, device information, and pages visited.

3. How We Use Your Information

We use your information to:

Process and fulfil your artwork commissions
Communicate with you about your orders
Send you marketing communications (with your consent)
Improve our website and services
Comply with legal obligations
Prevent fraud and protect our services

4. Information Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in our operations (payment processing, shipping)
Professional advisors (lawyers, accountants) as necessary
Law enforcement when required by law

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. Your data is stored securely using Firebase/Google Cloud infrastructure with encryption at rest and in transit. Payment information is processed by Stripe and is never stored on our servers.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are retained for accounting and warranty purposes. You may request deletion of your account and associated data at any time.

7. Your Rights

Under GDPR and UK data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

To exercise these rights, please contact us at hello@maisonpedigree.com

8. Cookies

We use cookies and similar technologies to improve your experience on our website. For detailed information about the cookies we use, please see our Cookie Policy.

9. International Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. When this occurs, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at hello@maisonpedigree.com